Privacy policy

We are always happy when someone wants to know more about our privacy policy. Here is the approach to privacy on BUCK’s website and how it affects you. 

We use Google Analytics to measure our digital presence, track if we post anything worth looking at. This service (Google Analytics, more about it here) collects records of pages you visit when you come to our site and basic information about your computer (if you use tablet, PC, LT or just your phone). And we also want to know how you arrived to our site, so we can measure the marketing effects of our campaigns. Your identity is and remains yours: you remain anonymous, just a number in our statistics.

The information we can collect automatically when you access the site, while browsing the site and are active on it, is certain information about your equipment, activities and search patterns, such as:

  • Details of your visits to our site, including traffic data, location data, records and other communication data and sources that you access and use on the site;
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

 If you wish to exit the anonymity and be treated personally, please let us know by writing at

Why do we do this: first of all, we always try to improve, so by analyzing we can see what products are trending, what news you like to read, where we bored you to death and if our site is visible from your device. This is all in order to improve your experience and overall satisfaction. Second, we all have reports to write, and we prefer to have some solid numbers to back us up.

Still not clear? Ask us anything about privacy policy or treatment of your personal data at


The cookie represents the technology we use for automatic data collection. There is a notice on using cookies on our site.

If you continue to use the site after you've seen this notification, we conclude that you agree that we use the above mentioned cookies.

You can refuse browser cookies with the appropriate settings on your browser. However, if you choose this option, you may not have access to all of the content displayed on the site.

Buck reserves the right to change its Privacy Policy without prior notice. Changes will be posted on this page.

This privacy policy was last revised in November 2018.

General terms of use of the website

Please read the following text carefully before using our website

By visiting our website and using this website, you acknowledge that you accept and agree to abide by these terms. If you do not agree with this, we ask you to abstain from navigating our website.

BUCK GmbH, Frankfurt am Main, Germany, and Buck doo, Belgrade, Serbia, hereafter referred to as "Buck", have developed a website with basic information about the company and its products and services.

Intellectual property and use of the website

The content, design and layout of our website (i.e. all texts, graphics and technical data on our website) are protected by copyright. The names, labels and logos shown are the property of Buck and, as such, protected by copyright, trademark and other intellectual property rights.

No information contained on this website can be interpreted as permission to use the trademarks shown on this website.

Use of the website means searching for websites, printing website content, or electronically storing and accessing and using content on the website, provided that all of Buck's copyright and trademark rights are retained. The use of any part of this website for commercial purposes or integration into other publications or websites is strictly prohibited.


The information on this website is solely for the purpose of presenting Buck and its services.

Buck does not warrant the completeness, reliability, timeliness or accuracy of the information on this site, whether express or implied. Buck is under no obligation to maintain the materials and services available on this site or to submit any updates or additions thereto. Please note that although information are accurate on the day of publication, the information may be outdated. Therefore, we recommend that you review all information read on this website before using it in any way. If you need advice or instructions on our services, please contact us directly.

Limited liability

All of our visitors' personal information is stored in a secure database accessible only to BUCK employees. By completing the data you agree that your data will be stored in this way and we will keep you regularly informed about new products, services and activities of our company. If you do not wish to be contacted for this purpose, please let us know. In principle, all data is stored, collected, processed and used in accordance with the applicable laws of the home country.

We collect and use information about visits to our individual pages with news, products and other content in accordance with the Privacy Policy.

Applicable Law and Jurisdiction

By using this website, you agree that all legal claims or allegations in connection with this website or its use are subject to the applicable law of the Republic of Serbia and indeed to the competent court in Belgrade.

This text was last revised in November 2018.

General terms of sales

1. General

The company for manufacturing, engineering and services Buck d.o.o. ('Buck') has established the terms and conditions for the sale and supply of products and / or services ('the goods') which Buck sells to customers of the product ('the buyer').

The General Terms of Sale form part of each individual contract for the delivery of goods, which is concluded with the customer and which determines all conditions that are not determined by individual contracts.

If the terms of a contract deviate from the terms of the General Conditions of Sale, the terms of the contract shall prevail.

By signing a single purchase contract, the buyer expressly declares that he fully understands and accepts these terms and conditions of sale.

2. Acceptance and Withdrawal of the Order

The contract is considered complete when Buck receives an order confirmation.

In the event of cancellation or other cancellation of the order for any reason, the buyer shall bear all costs and damage incurred to Buck.

3. Price and Payment

The price is quoted in Euro or in local currency excluding taxes, duties and other charges, unless otherwise agreed.

Unless otherwise agreed, the buyer is obliged to pay within 30 days from the invoice date. The payment will be made to Buck's account and will be deemed to have been completed if Buck has the appropriate amount available.

These prices include Buck`s non-returnable standard packaging. The packaging is a standard commercial packaging that is acceptable to a commercial carrier. Special packaging for the needs of the buyer will be provided only upon written request of the buyer and at his expense.

4. Transportation

The entire transport of the delivered goods takes place at the expense of the buyer. The risk of damage or loss of the delivered goods shall pass to the Buyer at the time and place of delivery, which is also implied if Buck, at Buyer's request, carries out or supports the transport of the Goods to the Buyer's designated place at Buyer's expense.

5. Delivery

Unless otherwise agreed in writing between the parties, all goods will be delivered to Buck's EXW location in Belgrade or FCA to foreign buyers (Incoterms 2010) at the time Buck notifies the buyer that the goods are ready for takeover.

On-time delivery depends on the timely receipt of all documents to be provided by the buyer or the fulfillment of the buyer's obligations, which precede the beginning of the delivery, e.g. Advance payment, delivery location agreement, etc. If these conditions are not met, the delivery period will be extended for the period until these conditions are met, unless Buck is responsible for the delay.

The delivery period will be extended by the respective deadline and in all other cases not due to Buck's fault, such as force majeure, injunction, strikes, failures of the IT system (despite appropriate precautionary measures), protests and blockades, delays in the procurement process and the same.

If the buyer prevents acceptance or take over of the delivery on the delivery day specified in the order confirmation, the buyer is obliged to pay the agreed price as if the delivery were realized. The storage costs will be charged to the customer if he does not take delivery on the specified delivery day. The buyer bears all risks of loss or damage of the goods from the day on which they were delivered at the place of delivery. If no claim is sent within ten (10) business days of the date of delivery, it is assumed that the Buyer accepted the Products without reservation.

6. Termination of the contract

Buck may, with written notice to the Buyer, immediately terminate any obligation or any part of the commitment if the Buyer breaches any provision of the agreed terms (including these terms). All payments by the buyer to Buck are due for payment at the time the contract is terminated.

7. Intellectual property rights

The purchase and delivery of goods do not confer any explicit or implied license under Buck's patents, copyrights, trademarks, or other proprietary rights, whether they are sold goods, services rendered, or a production process, or other things. All rights to such a patent, copyright, trademark or other proprietary rights are expressly reserved to Buck. The buyer undertakes not to violate these rights, either directly or indirectly.

8. Confidentiality

All information from contracts and the information and documents that Buck exchanges with the buyer are considered trade secrets.

The exception to paragraph 1 of this Article is data that would otherwise normally be available to the public. Data published without the fault of the party that published it and the information published independently of the other party.

The buyer undertakes not to disclose, give or otherwise make available to third parties the unauthorized disclosure of information exchanged between them in connection with the implementation of the provisions of this contract, and shall take all reasonable measures and procedures to prevent third parties to receive this information.

9. Warranty

Buck warrants to the purchaser that products from the Buck production line will be free from defects in materials, workmanship and conditions. If Buck determines that the complaint is covered by this warranty, Buck will, at its sole discretion, remedy any warranty-related deficiencies, either through repair or replacement and within the warranty period of 5 (five) years from Buck's purchase date.

This warranty applies only to products sold in Europe. Other conditions may apply to other regions.

Buck's total liability, arising out of or in connection with the goods Buck delivers to the buyer, is limited to the purchase price. In no event shall Buck be liable for any special, incidental, indirect, consequential, punitive or punitive damages, or lost profits, rewards or costs of replacement of equipment.

10. Interpretation

If any provision of the General Terms of Sale is found to be invalid or inapplicable to any extent or for any reason, the remaining provisions shall not be affected and all other provisions shall be valid to the fullest extent permitted by law. The parties agree to replace an invalid and / or non-applicable provision with a valid and / or applicable provision that most closely approximates the intent and economic effect of an invalid and / or unenforceable provision.

11. Competence

The interpretation of the validity of the General Conditions of Sale is governed by and regulated by the laws of Serbia.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) may be applied to contracts with foreign customers, as agreed by contract or by order confirmation.

Unless otherwise agreed, disputes which can not be settled by mutual agreement shall be settled by the Permanent Arbitration Tribunal of the Serbian Chamber of Commerce in Belgrade in accordance with its rules.

This text was last updated in November 2018.